FAQs
1.Can I try on the pieces and return the ones I don't want with the courier?**
Yes, you can try on the pieces and return the ones you don't want with the courier. Please make sure to follow our exchange and return policy for a smooth process.
2. Can I order two sizes to choose from?
No, you cannot order two sizes to choose from. Please refer to our size chart or contact us for assistance.
3. How long does it take to deliver my order?
Delivery takes 2-5 business days in Cairo and Giza, and 3-6 business days for other cities in Egypt.
4. Do you offer international shipping?
No, we currently only ship within Egypt.
5. How much are the shipping fees?
Cairo, Giza, Alexandria, and Delta: 50 EGP.
Other regions in Egypt: 85 EGP.
6. Do you have a showroom?
No, we are available online only.
7. How can I make sure of my size?
Please refer to our size chart available on the website.
8. How can I pay for my order?
You can pay with cash upon delivery. Online payments will be available soon.
9. Can you send me two sizes to choose between them?
No, but we do allow exchanges after the courier has left.
Yes, you can try on the pieces and return the ones you don't want with the courier. Please make sure to follow our exchange and return policy for a smooth process.
2. Can I order two sizes to choose from?
No, you cannot order two sizes to choose from. Please refer to our size chart or contact us for assistance.
3. How long does it take to deliver my order?
Delivery takes 2-5 business days in Cairo and Giza, and 3-6 business days for other cities in Egypt.
4. Do you offer international shipping?
No, we currently only ship within Egypt.
5. How much are the shipping fees?
Cairo, Giza, Alexandria, and Delta: 50 EGP.
Other regions in Egypt: 85 EGP.
6. Do you have a showroom?
No, we are available online only.
7. How can I make sure of my size?
Please refer to our size chart available on the website.
8. How can I pay for my order?
You can pay with cash upon delivery. Online payments will be available soon.
9. Can you send me two sizes to choose between them?
No, but we do allow exchanges after the courier has left.